1. Introduction
Welcome to Glajncer.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI QR Codes, Barcodes Generator, and URL Shortener services.
By accessing or using Glajncer.com, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
- Account Information: Name, email address, password, and contact details when you register
- Profile Data: Company information, profile preferences, and settings
- Billing Information: Payment details processed through secure third-party processors
- Communication Records: Support tickets, emails, and feedback messages
Automatically Collected Information
- Usage Analytics: Pages visited, features used, session duration, and interaction data
- Technical Information: IP address, browser type, device information, operating system, and language settings
- QR Code & URL Data: Scan times, click timestamps, geographic locations, device types, and referral sources
- Cookies & Tracking: Session cookies, authentication tokens, preference settings, and analytics cookies
3. How We Use Your Information
Service Delivery
- Create, maintain, and manage user accounts
- Generate and customize QR codes, barcodes, and shortened URLs
- Provide comprehensive analytics and performance reporting
- Process payments and manage subscription services
Platform Enhancement
- Improve AI algorithms and machine learning models
- Develop new features and functionality
- Enhance user experience and interface design
- Conduct research and performance analysis
Communication & Support
- Send service-related announcements and updates
- Provide customer support and technical assistance
- Send marketing communications (with user consent)
- Respond to user inquiries and feedback
4. Data Sharing and Disclosure
Trusted Service Providers
We share information with carefully selected third parties who assist in:
- Secure payment processing
- Cloud infrastructure and hosting
- Analytics and performance monitoring
- Customer support services
Legal Compliance
We may disclose information when required by:
- Legal obligations and regulatory requirements
- Law enforcement requests
- Fraud prevention and security investigations
- Protection of our rights and user safety
Business Operations
In events such as mergers, acquisitions, or business transfers, user information may be transferred to the new entity.
5. Data Security Measures
We implement comprehensive security protocols including:
- End-to-end encryption for data in transit and at rest
- Regular security audits and vulnerability assessments
- Multi-factor authentication and access controls
- Secure data backup and disaster recovery procedures
- Continuous security monitoring and threat detection
6. User Rights and Control
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your account and associated data
- Export your data in portable format
- Opt-out of marketing communications
- Restrict or object to certain data processing activities
7. International Data Transfers
Your information may be processed in various global locations. We ensure all international data transfers comply with applicable data protection laws through:
- Standard contractual clauses
- Adequacy decisions
- Appropriate security safeguards
8. Data Retention Periods
We retain your information only for necessary periods including:
- Active service provision duration
- Legal and regulatory compliance requirements
- Dispute resolution and enforcement of agreements
- Legitimate business operations
9. Cookies and Tracking Technologies
We utilize cookies and similar technologies for:
- User authentication and session management
- Preference and settings storage
- Analytics and performance measurement
- Advertising and marketing optimization
10. Third-Party Services
Our platform may integrate with external services and websites. We are not responsible for the privacy practices or content of these third-party services.
11. Children's Privacy Protection
Our services are not designed for users under 16 years of age. We do not knowingly collect or process information from children under 16.
12. Policy Updates and Changes
We may periodically update this policy. Significant changes will be communicated through:
- Email notifications to registered users
- Platform announcements and banners
- Updated revision dates
13. Contact Information
For privacy-related inquiries or to exercise your rights, contact us at:
Email: privacy@glajncer.comAddress: [Your Company Address]Online Form: [Privacy Contact Form Link]
14. Legal Compliance Framework
This policy is designed to comply with:
- GDPR (General Data Protection Regulation)
- CCPA/CPRA (California Consumer Privacy Act)
- Other applicable global privacy regulations
15. Data Protection Officer
For GDPR-specific inquiries, contact our Data Protection Officer at:Email: dpo@glajncer.com